Company Information
INSEL LIMITED
Flat A, 22/F, Block 2, Metro Harbour View, 8 Fuk Lee Street, Tai Kok Tsui, Kowloon, Hong Kong
Email: service@radcovent.com | Phone: +852 47051951
Effective Date: 2026
This Privacy Policy explains how INSEL LIMITED collects, uses, stores, protects and discloses your personal information when you visit and purchase goods on our cross-border e-commerce store. This policy complies with GDPR, CCPA and other international data protection laws.
1. Information We Collect
We only collect necessary personal information for order fulfillment and service provision, including: your name, shipping address, contact phone number, email address, payment information, order records, and browsing behavior data collected via cookies on our website. We will never collect sensitive personal information without your explicit consent.
2. Purpose of Information Usage
Your personal data is used for the following purposes: processing and delivering your orders, after-sales service (return, refund, consultation), verifying transaction security, preventing fraud, optimizing our store products and services, and sending official order notifications and service updates (you can unsubscribe at any time).
3. Information Sharing & Disclosure
We will not sell, rent or trade your personal information to third parties for commercial purposes. We may share your necessary information with trusted third-party service providers only for order completion, including logistics carriers, payment processors, and platform technical service providers. All third parties are required to comply with strict data confidentiality agreements.
4. Data Storage & Protection
We adopt industry-standard encryption technology and security measures to protect your personal data from unauthorized access, disclosure, modification or loss. We will retain your personal information only for the period necessary to fulfill service obligations and legal requirements, and permanently delete invalid data after the retention period expires.
5. User Rights
You have the right to access, check, correct and delete your personal data, and withdraw your data authorization at any time. If you have any privacy-related requests or inquiries, please contact our official email: service@radcovent.com. We will respond and process your application within 7 working days.
6. Policy Update
We reserve the right to update this Privacy Policy irregularly in accordance with legal requirements and business adjustments. The updated policy will be posted on our store homepage, and the revised content will take effect immediately after publication.
